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Creating your custom figurine is a magical 4-step journey:

• Upload Your Photo — Share your favorite moment with us
• 3D Design — Our artists create a detailed digital sculpture
• Your Approval — Review and request any changes (unlimited revisions!)
• Production & Delivery — We 3D print, hand-paint, and ship to your door

For the best results, we recommend:

• Clear, well-lit photos — Natural lighting works best
• Face visible — We need to see facial features clearly
• Multiple angles — Front and side views help us capture details
• Full body shots — If you want specific outfits or poses

Don't worry if your photo isn't perfect — our artists are skilled at working with various photo qualities!

Our typical timeline is 2-3 weeks from approval to delivery:

• Design Phase: 3-5 business days
• Production: 5-7 business days after approval
• Shipping: 5-10 business days via DHL Express

Need it sooner? We offer rush processing for special occasions!

Our figurines are crafted using premium resin through advanced 3D printing technology, then hand-painted by skilled artists.

• Durable resin material — Resistant to fading and chipping
• High-detail printing — Captures intricate facial features
• Hand-painted finish — Each piece is a unique work of art
• Protective coating — Long-lasting preservation

Absolutely! We believe in complete transparency. Before any production begins, you'll receive:

• Digital 3D preview — See your figurine from all angles
• Unlimited revisions — Request changes until it's perfect
• Color mockups — Approve the painting style

We don't start production until you're 100% happy with the design!

We offer multiple size options to fit your display preferences:

• Small (10cm / 4") — Perfect for desks and shelves
• Medium (15cm / 6") — Our most popular size
• Large (20cm / 8") — Makes a statement piece
• Custom sizes — Contact us for special requests

Our pricing reflects the artistry and quality of each piece:

• Single Person Figurine: Starting at $49
• Couple Figurine: Starting at $79
• Family/Group: Starting at $99
• Pet Figurines: Starting at $49

Final pricing depends on size, complexity, and special requests. We provide a detailed quote before you commit.

100% yes! We understand there are concerns about online custom product companies. Here's why you can trust Figuro:

• Real customer reviews — Hundreds of 5-star testimonials
• Transparent process — You approve designs before production
• Secure payments — Protected by Shopify's security
• Responsive support — Real humans answer your questions
• Money-back guarantee — Full refund if you're not satisfied

Yes, we ship worldwide! We partner with DHL Express for reliable international delivery. Shipping times vary by location (typically 5-10 business days after production), and any customs/duties are the responsibility of the recipient. We'll provide full tracking, so you always know where your figurine is.

We'd be honored to help you preserve a cherished memory. Memorial figurines are something we approach with extra care and sensitivity. Whether it's a loved one who has passed, a beloved pet, or a tribute to a special moment, our artists treat these projects with the respect they deserve. Just share the photos and any special requests—we're here to help.